Twitter Power

So I rattled off this quick Tweet this morning as I was venting over a slow net connection here at the office:

"#Sunshine Suites: These internets is running sloooow today"

And then I get this e-mail from our management company a couple of hours later:

"Hey Wayne,

Saw your post on twitter, let me know the details...

What seat are you sitting in and which floor?
How are you testing?
You are using ethernet?

- Jake"

That's some smart customer service right there!